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Technical
services & consulting.

A standalone investigation, integration or implementation can be scoped without a BCM software subscription. Work with a specialist who understands the shift behind the data.

Work scoped around the problem.

Fleet management systems & Minestar data

Authorized cycle exports, payload reconciliation, shift calendars, route and delay investigations.

SQL Server & data engineering

Warehouse design, data quality, ETL, retention, operational definitions and corporate pipelines.

Mine GIS & survey processing

Coordinate transforms, control validation, orthomosaics, point clouds, terrain publication and design workflows.

Industrial automation

Approved operational checks, exception routing, scheduled reports and workflow integration.

Production KPI development

Cycle analytics, delay reporting, fleet productivity and operator/crew definitions reconciled with site reports.

Operational investigations

Trace an equipment event, investigate haul losses or establish the data needed to test a suspected bottleneck.

On-premises AI systems

Production-deployed local inference infrastructure, learned machine-learning models and autonomous operational AI agents, configured for approved site workflows and permissions.

Reporting, integration & architecture

Dashboard development, PDF/email packs, interface assessment, cybersecurity boundaries and deployment design.

Technical consulting: $260 CAD/hour

Consulting covers separately scoped technical work: custom software development, additional integrations, specialized data analysis, advanced troubleshooting outside support scope, custom reporting, engineering, automation and additional customer-requested development.

Consulting is billed separately unless explicitly included in a signed agreement. There are no automatic included consulting hours. Additional hours, scheduling and deliverables are agreed before work starts. A consulting allocation does not establish after-hours or 24/7 availability.

Standalone technical services and consulting do not require a software subscription. Implementation is a separately quoted one-time engagement. All amounts exclude applicable taxes, travel, hardware and approved third-party expenses.

Technical services & consulting →

Choose the service that fits the work.

Access to applicable software updates, defect fixes and standard product maintenance is included in every software subscription. Premium Support is not required to receive bug fixes.

Premium Support is an optional annual service agreement at $50,000 CAD per mine, for the agreed operational assistance, monitoring and incident-handling scope. It is separate from software subscriptions. Custom software development is excluded from Premium Support and is scoped and billed separately as consulting. Consulting and standalone implementation do not require a software subscription.